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How to Make and Secure Reliable Promises
This article is the first of three where I will examine Lean Construction – in particular, one of its fundamental building blocks: making promises.
How to Get Good Promises from Your Team and How to Promise Brilliantly
Hal Macomber, one of the pioneers of the Lean Construction movement, proposed that we rethink construction projects as networks of promises. Why? Hal argued that a project is more powerfully seen as promises between people who care.
How to Recover Promises that are at Risk
I think most of us can spot a bad promise when it's already on its way to failing. For example we listen to our managers reporting hopefully, but with a large number of caveats, and we are alarmed.
