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Peter Luff
Peter Luff is a Director at VISION Consulting and for the past 15 years has been leading large transformation programmes for FTSE100 companies using VISION's Commitment-based Management (CbM) approach. The programmes produce dramatic results because fundamentally this approach empowers people, reinvigorates them and connects them with their customers at a human level. Peter has spent the last 10 years developing the application of Lean Construction and Commitment-based management.
Articles By This Author
How to Make and Secure Reliable Promises
This article is the first of three where I will examine Lean Construction – in particular, one of its fundamental building blocks: making promises.
How to Get Good Promises from Your Team and How to Promise Brilliantly
Hal Macomber, one of the pioneers of the Lean Construction movement, proposed that we rethink construction projects as networks of promises. Why? Hal argued that a project is more powerfully seen as promises between people who care.
How to Recover Promises that are at Risk
I think most of us can spot a bad promise when it's already on its way to failing. For example we listen to our managers reporting hopefully, but with a large number of caveats, and we are alarmed.