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The Customization House

Mass customization (MC) refers to the ability to provide (i) personalized goods and services with (ii) efficiencies similar to mass produced or standard products. These two seemingly conflicting goals are closely connected to value and flow.


Can Mistakeproofing be a Fundamental Driver in Building Design?

Mistakeproofing, or as commonly known by the Lean community, poka yoke, is a key element of the Jidoka pillar from the Toyota Production System [1].


Winning in Preconstruction

We do not win on the project - we win in pre-construction. The greatest generals in history would win the war before going to battle. This was one of the major concepts presented in the book, The Art of War, by Sun Tzu. It can be helpful to look at construction like war at times.


Thoughts on Lean Design - The 12 Fundamentals

The application of Lean in the design and engineering of capital projects lags behind Lean applications maturing in both construction fabrication and site assembly processes.


Many Designers Dislike Schedules, But Welcome Pull Planning

“Design is an iterative process." That's the phrase I most often hear when architects and engineers respond to how long some design deliverable will take to complete. When pushed, you may get a response, but it won't be accurate.

Lean Design BIM

Enabling Lean Design with Management of Model Maturity

Model Maturity Index (MMI) is a framework designed to describe the model progression in the BIM, using a series of levels increasing in maturity as the design process progresses towards a finalized design.


Prevention Through Design: How Lean Design And Lean Construction Can Partner For The Best Results

Between January 2012 and early 2014, more than 500 Indian migrant workers and 382 Nepalese died in Qatar performing construction work connected to the 2022 World Cup.


Integrating Evidence Based Design and Lean for Better Project Outcomes

The process of design is complex. Hundreds of people, many with competing interests, come together to provide input needed to create a facility. And when it comes to designing a medical facility, the stakes can be high.


The Business of Design – Lean for Design Service Providers

Why do Clients expectations fall short of design services providers fees and prescribed timeframes? That is, they feel they are not getting the value for services that they contracted for. Clients ask when will I be able to benefit from the work I asked for? How much will it cost me to get there?


An Introduction to Set Based Design

Set-based Design (SBD) is a design methodology that has many applications in the architecture, engineering, and construction (AEC) industry. It was discovered when researcher studied the engineering and design process at Toyota [1]. Known as the “second Toyota paradox”.


Lean Tools During Design & Preconstruction – IPD or Not

I wanted to start this blog post with the most important message I have for all those who read this – you don’t need to have an IPD project in order to successfully use lean tools during design and preconstruction!


Applying Lean Thinking to the Design Process

By nature, the design process is complex; it often involves thousands of decisions, sometimes over a period of many years, with numerous interdependencies, and under a highly uncertain environment.


5 Big Ideas behind Lean Design and Construction

Back in Spring 2004, Sutter Health held a conference for the design and construction companies that they had worked with to build their facilities. Lean Project Consulting facilitated the event and presented a manifesto to guide Sutter’s future capital program.


Three Reasons Why the Last Planner® System is Essential for Efficient Design Management

The design and construction process is usually complex, uncertain, and requires the input and decisions from many stakeholders in multiple organizations to produce the final asset that is “ready for operation”.


Fundamental Strategies for Lean Design

The application of Lean in the design and engineering of capital projects lags behind Lean applications maturing in both construction fabrication and site assembly processes. There is still much that we can learn from the world consumer product development.


The Built Environment Influence On Resilient Healthcare

Healthcare facilities allow for a wide range of services performed by different users (e.g., managers, frontline workers, patients, and family members), which demands different solutions from the built environment in terms of components, utilities, and spaces.


Designing and Operating the Built Environment for Resilient Healthcare Services

Focusing on how the built environment has supported the resilient performance of healthcare services during the pandemic crisis, six main lessons for supporting resilient healthcare were associated with the four resilience abilities.


Design Process Stability: A Key to Success

Design and construction organisations are constantly looking for ways to improve their design processes, and the ability to deliver high-quality design. This blog post discusses the impact of batch size, throughput time, and reliability on the stability of the design process.