Jaime Dinh


 

Management By Asking Why

The 5 Whys is a management concept that has been popularized by Toyota [1]. The concept is simple - when you encounter a problem, ask why at least 5 times until you understand the root cause. Only by addressing the root cause can you truly resolve the issue and ensure that it will never occur again. In today’s fast paced and dynamic business environment, constantly asking why is a good business practice that can lead to a more innovative and better problem-solving culture.

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