My wife and I enjoy the occasional TV police drama. Now before you start to question how I spend my spare time, hear me out.
One day last week one of the characters in a show we frequent stated that “perfect is the enemy of good”. That phrase stuck with me. I did a search online and apparently the quote, contributed to Voltaire no less, was originally “better is the enemy of good” or perhaps “perfect is the enemy of good enough” – give or take some allowance for a sloppy translation from French to English.
That led me to thinking about the quest for perfection in a lean context.
You’ve studied the Toyota Production System, you’ve attended webinars, you’ve read all the books. You’ve even learned a little Japanese in the process. Your team has been prepped and schooled in lean theory and seems enthusiastic about embracing something new. You’re ready to lead your team to the promised land of lean and your world is soon to be filled with joyous customers, happy employees, and record profits!Lean Culture Read more
Creating a lean culture sometimes requires participating in difficult conversations. Perhaps someone is not meeting their commitments, or maybe they're not fully present in meetings where their input is critical to the success of the project. How do you communicate with them in a way that doesn't tear them down yet gets results?Lean Culture Read more